The South End is located adjacent to the Back Bay and downtown and has become one of the most popular neighborhoods in Boston. With its blocks of Victorian brownstones, restaurants, art galleries, boutiques and parks, the South End has become a desirable neighborhood to live in.
Following is useful information you will need to know when you live in the South End.
BOS:311
To report non-emegency city services, request a municipal service, or voice a concern, you can download the BOS:311 app on Google Play or the Apple App Store. You can also make reports by calling 311, tweeting @BOS311 or visiting the website.
Please note, to report all Police and Fire Department emergencies, dial 911.
MASSACHUSETTS ALERT
from the Massachusetts Emergency Management Agency
This free public safety app allows you to receive emergency alerts and information based on your location, proximity to an event or incident, and the preferences you select. Users receive real-time information, including: severe weather about to affect your area, amber alerts for missing children, critical information during disasters such as evacuation or shelter-in-place information and emergency shelter locations. Download the app on the Apple App Store or the Android Market. You can also follow the Massachusetts Emergency Management Agency on Twitter and Facebook.
RESIDENT PARKING
Boston's Resident Permit Parking Program is an initiative designed to give residents a better chance of finding an on-street parking space in their neighborhood. Many of the parking spaces on Boston's residential streets are regulated as "Resident Parking Only."
A smaller number of parking spaces on these same streets are posted as "Visitor Parking" areas for the guests of neighborhoods residents. Residents who live in areas where parking is regulated for residents-only must apply for a Resident Parking Permit to avoid receiving parking tickets.
For more information, including renewals, rental cars and handicap parking, visit the City of Boston's website by clicking here.
ParkBoston App
The City of Boston also has a web and phone app (available on Google Play and the Apple App Store) that simplifies Parking payment. The ParkBoston App allows you to pay for parking using your phone without having to go to a meter. Just look for the ParkBoston logo on street signs on the same side of the street on the block where you are parked and on the decals on each meter to see if the area you are in accepts ParkBoston
If a snow emergency is declared by the Mayor, then the Storm Center at City Hall opens to answer all storm related questions and requests. The Storm Center's number is (617) 635-3050. You can register with the City of Boston for email or text alerts to be notified when snow emergencies are declared or cancelled.
Snow Emergency Parking
It's important to keep main roads clear for plows and emergency vehicles during extreme weather. You will be ticketed and towed if you park on a posted snow emergency artery during a declared snow emergency (for example: Tremont Street, Columbus Avenue, Massachusetts Avenue, Washington Street and Harrison Avenue). Click here for the City of Boston's Snow Emergency page.
Discount parking is available in garages with a valid resident parking sticker. Discounted parking starts two hours prior to the start of the snow emergency and ends two hours after. Click here for a map of Boston to see where not to park and which garages offer discount parking in a snow emergency.
Any space-savers must be removed 48 hours after the snow storm emergency has listed.
STREET CLEANING
The South End is the exception to City's Daytime Neighborhood Street Cleaning program currently running from April 1 through November 30. The daytime program parking restrictions are in effect during the months of December and March in the South End, and Beacon Hill. Check the schedule here.
In the event that Public Works decides to cancel street sweeping and parking enforcement for weather related reasons, notifications will be sent out by e-mail to NO-TOW subscribers or you may contact 311.
TRASH AND RECYCLING
Trash and recycling collection in the South End is Tuesdays and Fridays, check the schedule here. Please set out your trash and recycling neatly at the curb by 7:00am the day of pick up or after 5:00pm the night before (several South End neighborhood associations prefer you to set it out later in the evening - please check with your neighborhood association). To dispose of hazerdous waste, leaf and yard waste, and paper shredding, or to find out how to properly dispose of paint, click here.
DO NOT dump materials in storm drains or street drains, most lead directly to the Charles River.
ICE AND SNOW
Please visit the City's Snow service, Know Snow for a complete guide. Clearing sidewalks after a storm and maintaining clear gutters is the responsibility of the property owner. To report unsafe sidewalks and pathways, contact BOS:311 (explained at the top of the page).
CITY SERVICES PHONE NUMBERS
BOSTON POLICE DEPARTMENT
Emergencies: 911
Crime Stoppers Hotline: (800) 494-8477
Area D-4 (South End) station: (617) 343-4250
Neighborhood Watch: (617) 343-4345
BOSTON FIRE DEPARTMENT:
911
MAYOR'S OFFICE
(617) 635-4500
MAYOR'S OFFICE OF NEIGHBORHOOD SERVICES
Samuel Chambers
South End and Bay Village
(617) 635-4517
samuel.chambers@boston.gov
BOSTON HOUSING AUTHORITY
(617) 988-4000
www.bostonhousing.org
MBTA
MBTA Transit Police Emergency: (617) 222-1212
Customer Support: (617)222-3200
Travel Information and Schedules: (1-800) 392-6100
www.mbta.com
PARKING CLERK
www.cityofboston.gov/Parking/
BOSTON REDEVELOPMENT AUTHORITY
www.bostonredevelopmentauthority.org
General Inquiries: Call (617) 722-4300 M-F, 9:00 AM - 5:00 PM.
SOUTH END LANDMARK DISTRICT COMMISSION
Katie Reed
Preservation planner for the South End Landmarks District
(617) 635-3850
Katherine.reed@boston.gov
www.cityofboston.gov/landmarks/historic/southend
TOWED CARS (24-HOUR HOTLINE)
(617) 343-4629